Delivery Information

Thank you for visiting and shopping at Youdumall.biz Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout. 

Shipment Country

Estimated delivery time

Shipment cost

Malaysia

1-7 business days

Free

China

1-7 business days

Free

*Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes

 Youdumall.biz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Youdumall.biz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please take picture of all the damaged goods before filing a claim.


International Shipping Policy

We currently do not ship outside Malaysia and China.


Returns Policy

 We provides detailed information about options and procedures for returning your order.

  

Disclaimer: Legal information is not legal advice. Read the disclaimer